Blog Archives

My new ebook is *Finally* done!

August 4, 2011
By Carolee
My new ebook is *Finally* done!

My new ebook, Journal Writing 101 is finally finished! It is basically everything I teach in my live Journal Writing classes, minus the interaction. More than just a diary, the journal of today may contain artwork, poetry and even specific writing techniques to help you solve problems,  heal relationships and even discover the writer...

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Do you love jewelry?

July 22, 2011
By Carolee
Do you love jewelry?

If you love to wear cool jewelry, check out Chunky Bling They have all kinds of bracelets, like this birthstone bracelet:                 …and some cool rings, too! You can also “build” your own watch! I can’t wait for Christmas! I have some great ideas running through my...

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An update to bad customer service

July 21, 2011
By Carolee

If you saw my last post, I was talking about bad customer service – namely at a large nationwide retailer. At the end of the post I admitted things were getting a bit better there. I am here to retract that statement……. The other day we stopped there to get my daughter a bike...

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The flip side- not so great customer service

July 14, 2011
By Carolee
The flip side- not so great customer service

Yesterday I wrote about a great customer service experience I recently had. Today, we look at the flip-side…bad customer service. This post is about a national retail store that we all know…I won’t mention names.  For a while now, every-time I go to this store, there are literally HUNDREDS of shopping carts all over...

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